hajari Terms and Conditions

These terms and conditions ("Terms") govern your relationship with the hajari platform. By using the hajari website, mobile version or any of its services, you agree to be bound by these Terms. Please read this document in full.

1 General Provisions

hajari is an online gaming platform that provides various gaming services for Bangladeshi users, including slots, live casino and cricket betting. These Terms have been prepared in accordance with the applicable laws and regulations of Bangladesh.

Accessing, registering for or using the hajari platform in any way means that you have fully read, understood and agreed to comply with these Terms. If you do not agree with any part of these Terms, please do not use the service.

2 Account Registration

To open an account with hajari, users must meet the following conditions:

• You must be at least 21 years of age.
• You must provide a valid and active mobile number.
• You must provide accurate personal information — providing false information is prohibited.
• Each person may operate only one account.
• You must keep your account password confidential and not share it with anyone.

2.1 Account Responsibility

You are solely responsible for all activities conducted under your account. If any unauthorized access to your account occurs, notify hajari support immediately.

2.2 Identity Verification

hajari reserves the right to verify the identity of an account holder at any time. A National ID (NID), passport or other valid documents may be requested for this purpose. Withdrawals may be temporarily suspended until verification is complete.

3 Age Verification

hajari strictly follows a 21+ age policy. Use of the platform by minors is strictly prohibited.

We may request proof of age at any time. hajari services are available only to those aged 21 and above.

4 Bonuses and Promotional Offers

hajari offers bonuses and promotional offers to users from time to time. These offers are governed by the following general terms and conditions:

4.1 Welcome Bonus

New accounts at hajari receive a 100% bonus on the first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 and receive a ৳1,000 bonus → total ৳2,000.
• Deposit ৳18,000 and receive a ৳8,000 bonus → total ৳26,000.

4.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means the total bonus amount must be wagered 25 times before it can be withdrawn.

4.3 General Bonus Policy

• Each bonus may be used only once.
• Claiming bonuses using multiple accounts is prohibited.
• hajari reserves the right to modify, suspend or cancel any bonus offer.
• Each promotional offer may have its own separate terms, which will be stated in the announcement for that offer.
• The contribution of different game types towards bonus completion may not be equal.

5 Deposits and Withdrawals

5.1 Deposit Rules

hajari currently accepts deposits via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳200.

5.2 Withdrawal Rules

The following conditions apply to withdrawing winnings:

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held if account verification has not been completed.
• hajari reserves the right to investigate withdrawals in cases of suspected suspicious activity.

5.3 Use of Payment Methods

Only payment accounts registered in the user's name may be used. Using a third party's payment method is prohibited and may result in account suspension.

6 Betting Rules

All bets and games conducted on the hajari platform are subject to the following rules:

• Once confirmed, a bet cannot be changed or cancelled.
• Abnormal results caused by technical errors may be declared void after review.
• hajari's decision on game outcomes will be considered final.
• Intentionally exploiting system errors or bugs to gain an advantage is prohibited.

6.1 Cricket and Sports Betting

Specific rules apply to each event for cricket (BPL, IPL, T20 World Cup), football (FIFA) and other sports betting. A separate policy is followed regarding bets if a match is cancelled or incomplete.

7 Prohibited Activities

The following activities are strictly prohibited on the hajari platform:

• Operating multiple accounts.
• Using another person's account.
• Money laundering or transactions involving illegal funds.
• Playing using software bots, scripts or automated tools.
• Intentionally exploiting game vulnerabilities or bugs.
• Collusion or coordinated cheating with other players.
• Bonus abuse.
• Registering with a false identity or false information.

8 Account Suspension and Closure

hajari reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If the Terms are violated.
• If there is suspicion of fraud.
• If identity verification has not been completed.
• At the direction of legal authorities.
• If the account has been inactive for an extended period.

8.1 Voluntary Account Closure

If a user wishes to close their own account, they can contact hajari support via 24/7 live chat. It is recommended that all withdrawable balances be settled before closing the account.

9 Privacy and Data Protection

hajari gives the highest priority to protecting users' personal information. SSL encryption technology is used on our platform. For more details, please read our Privacy Policy.

• Personal information is not sold to third parties.
• Payment information is stored in encrypted form.
• Information may be disclosed when required by law or in the interest of security.

10 Limitation of Liability

hajari strives to operate a safe and reliable platform, however hajari is not responsible for the following:

• Loss caused by internet connection disruptions.
• Delays or failures by third-party payment providers.
• Account damage resulting from the user's own negligence.
• Game disruptions caused by unexpected technical issues.
• Violation of local laws in the user's country or region.

Gaming always carries risk. hajari accepts no liability for compensation in respect of funds lost.

11 Service Changes

hajari reserves the right to make the following changes at any time without prior notice:

• Modifying, adding or removing games from the game list.
• Changing payment methods.
• Temporarily or permanently discontinuing any part of the service.
• Amending or withdrawing promotional offers.

The service may be temporarily unavailable during system maintenance. hajari will not provide any compensation for this period.

12 Responsible Gaming

hajari believes in responsible gaming and encourages users to develop healthy gaming habits.

• Gaming is for entertainment — not a way to solve financial problems.
• Avoid betting beyond your means.
• Set limits on the time and money you spend on games.
• If you feel you have a problem, take a break immediately.

At your request, hajari can place temporary limits or a break on your account. Visit our Responsible Gaming page for details.

13 Dispute Resolution

If you have a dispute or complaint, first contact hajari support via 24/7 live chat or by email at [email protected]. We aim to resolve any issue quickly and fairly.

In the event of a dispute, hajari's recorded data will be considered final evidence. Any dispute must be filed within 30 days of the complaint being received.

14 Amendment of Terms

hajari reserves the right to amend these terms and conditions at any time. For significant changes, an effort will be made to notify users through the platform.

Continued use of the platform after any amendment will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

15 Contact

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: Support is available in Bengali 24/7.

Our support team is ready to serve you seven days a week, twenty-four hours a day.