🛡️ Responsible Gaming

hajari Responsible Gaming — Your Safety Is Our Priority

hajari believes gaming should be enjoyable, not stressful. We are committed to keeping you healthy and safe.

For Ages 21+

Responsible Play Means Mindful Enjoyment

Online gaming is a popular form of entertainment for millions of people. But like any form of entertainment, it is important to enjoy it in the right amount and with awareness. At hajari, we believe gaming is a recreational experience — not a source of income or a solution to financial problems.

Responsible gaming means staying aware of your budget, time, and state of mind. hajari provides various tools and information to help you build that awareness. Our goal is for every player's gaming experience to always remain positive and enjoyable.

At hajari, only those aged 21 or above may create an account and take part in gaming activities. This age limit is not a formality — it is an important protective measure that we enforce strictly.

Warning Signs

Are you facing any of these situations?

  • Spending more than your budget
  • Playing more to recover losses
  • Hiding it from family and friends
  • Taking loans to play
  • Unable to stop playing

If you notice these signs, contact our 24/7 live chat.

Our Protection Tools

hajari gives you several effective tools to manage your own gaming habits.

Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Lowering a limit applies instantly, but a safety delay applies before any increase takes effect.

Time Limits and Breaks

If you want to take a short break, put your account on pause for a set period — from 24 hours up to several weeks. During this time you will not be able to play or deposit. Once the break ends, your account is reactivated automatically.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion. This option allows your account to be closed for anywhere from six months up to five years. Self-exclusion cannot be lifted while it is active.

Reality Check

A pop-up message at set intervals will remind you how long you have been playing. This helps you stay aware and take a break when needed. You can set the interval yourself.

Loss Limit

Set in advance the maximum amount you are willing to lose within a given period. Once this limit is reached, your session ends automatically, protecting you from further losses.

Account History

View all your transactions, betting history, and account activity at any time. Reviewing your own gaming patterns makes it easier to make informed decisions.

Best Practices for Healthy Gaming

01

Set a Budget

Only spend money that you can afford to lose without it affecting your daily life. Think of gaming as a form of entertainment spending.

02

Set a Time Limit

Decide in advance how much time you will spend gaming each day and stick to that decision.

03

Do Not Play on Emotion

Avoid gaming when you are feeling sad, angry, or frustrated. Decisions made in an emotional state are often not the right ones.

04

Accept Losses

Do not place more bets trying to recover money you have lost. This can create a dangerous cycle.

05

Take Regular Breaks

Rather than playing for long stretches without stopping, get up occasionally, walk around, drink some water, and refresh yourself.

06

Let Your Family Know

Do not hide your gaming from family and friends. Open conversation helps build responsible habits.

07

Never Game on Borrowed Money

Never play with money you have borrowed. Always keep gaming within your own means.

08

Keep Other Interests

Maintain a balance in life between gaming and other types of entertainment and activities.

The 21+ Age Limit — An Important Rule

The minimum age to create an account and take part in gaming activities at hajari is 21. This is a non-negotiable rule and we enforce it strictly.

We verify age at the time of registration. We reserve the right to request additional verification in any case of doubt. Protecting minors is one of our highest priorities.

  • Age is verified at the time of registration
  • Account information must be true and accurate
  • Accounts created with false information will be closed
  • Use your account yourself only — do not share it
  • Ensure no one in your household has unauthorised access to your account

Advice for Parents

If there are minors in your home, make sure they cannot access your hajari account. Keep your password secure and always log out after use.

Use parental control software on shared computers or mobile devices to prevent minors from accessing gaming sites.

How to Recognise Problematic Gaming

Identifying the problem at an early stage makes it much easier to address.

Questions for Yourself

  • Are you spending more money and time on gaming than you intended?
  • Are you playing more in an attempt to win back money you have lost?
  • Is gaming causing conflict with family or friends?
  • Is your work, studies, or daily responsibilities being affected?
  • Do you feel uneasy or anxious when you are not gaming?
  • Are you borrowing money or dipping into savings to fund gaming?

Questions for Loved Ones

  • Is someone close to you being secretive about their gaming?
  • Are you noticing unusual financial shortfalls in the household?
  • Are you noticing sudden changes in behaviour or mood swings?
  • Are they staying up late and spending long hours in front of a screen?
  • Has their social interaction decreased or have they become more isolated?
  • Do they react defensively or with denial when the topic of gaming comes up?

Even a single "yes" to any of the questions above is a sign to pay attention. Remember — seeking help is a sign of strength, not weakness. hajari's 24/7 live chat support is here for you.

How to Use the Protection Tools

Account Settings

After logging in, go to Account Settings. Under the "Responsible Gaming" tab you will find all your protection tools. From there you can set deposit limits, loss limits, time limits, and self-exclusion.

Contact via Live Chat

If you are unable to set a tool on your own or run into any difficulty, contact our 24/7 live chat support. Our team speaks Bengali and is always ready to help with anything.

Request by Email

For self-exclusion or a long-term break, send an email to [email protected]. Your request will be processed promptly. Please include your account details and the desired duration in the email.

Need Help? We Are Here.

You do not have to face a gaming problem alone. hajari's support team is available seven days a week, around the clock. Speak in Bengali, share your situation — we will help without judgment.

Live Support
24/7 Live Chat
Email Support

Responsible Gaming FAQ

No, self-exclusion cannot be cancelled while it is active. Your account will not be reactivated before the period you set has fully elapsed. This is intentionally designed this way to provide effective protection.

Yes, lowering a deposit limit takes effect immediately. However, if you want to increase a limit, you will need to wait a set period — this delay is there to protect you from decisions made in the heat of the moment.

First, contact our 24/7 live chat or email us at [email protected]. Our team will help you take appropriate steps such as self-exclusion, deposit limits, or closing your account. Acknowledging the problem is the first and most courageous step.

No. The minimum age to play at hajari is 21. Anyone below this age cannot create an account or take part in any gaming activity under any circumstances. If any inconsistency is found during age verification, the account will be closed immediately.

When you activate the Reality Check feature, you will receive a message at set intervals showing your session duration and spending. After seeing the message, you can choose to continue playing or take a break. It is a simple but effective way to stay aware.

Start by trying to have an open conversation with them without judgment. Encourage them to seek help. If needed, you can contact hajari support directly — we also offer guidance and assistance to family members.

Enjoy Responsibly
at hajari

Safe gaming is enjoyable gaming. Our games, FAQ, and support — all here to keep your experience positive.