hajari's Privacy Policy

1 Introduction and Scope

hajari ("we", "us", or "platform") provides a reliable and safe entertainment service for online gaming users in Bangladesh. This privacy policy establishes the following:

• What types of personal information hajari collects and why.
• How the collected information is used, stored, and kept secure.
• What rights you have over your information.
• In what circumstances information may be shared with third parties.

By registering on this website or using the service, you are considered to have consented to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

2 What Information We Collect

2.1 Registration and Account Information

When you create an account on hajari, we collect the following information:

• Full name and username.
• Email address.
• Date of birth (for age verification — only persons aged 21 or above may register).
• Residential address.
• Any additional information voluntarily provided at the time of registration.

2.2 Financial Information

To facilitate deposits and withdrawals, we process the following financial information:

• bKash, Nagad, Rocket, and Upay mobile banking account details.
• Transaction history (deposit and withdrawal amounts, times, and methods).
• Identity document information required for KYC (Know Your Customer) verification.

Note: hajari never stores your full payment card or bank account number.

2.3 User Activity and Technical Information

To improve the quality of our service and ensure security, we automatically collect the following information:

• IP address and device identifier information.
• Browser type and version.
• Operating system information.
• Cookie and session data.
• Pages visited on our site, click patterns, and time spent.
• Gaming activity logs (games played, bet amounts, results).

3 Purposes of Using Information

hajari uses your personal information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating and managing your account.
• Processing deposit and withdrawal transactions.
• Providing bonuses, rewards, and promotional offers.
• Providing customer support.

3.2 Security and Compliance

• Preventing fraud and money laundering.
• Ensuring account security and preventing unauthorized access.
• Preventing access by persons under the age of 21.
• Enforcing responsible gaming policies.
• Meeting applicable legal obligations.

3.3 Service Improvement

• Conducting analysis to improve the user experience.
• Identifying and resolving technical issues.
• Making decisions about adding new games and features.

3.4 Communication

• Sending important account notifications.
• Sending transaction confirmation messages.
• Sending promotional messages where you have given your consent.

4 Information Sharing and Disclosure

hajari does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We may share necessary information with trusted partners who provide services on our behalf, such as payment processors, technology providers, and game developers. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose information as part of a court order, a lawful request from a government authority, or a legal process. In such cases, we will not disclose any information beyond what the law requires.

4.3 Business Transfers

If any change occurs in hajari's business structure (such as a merger or acquisition), your information may be transferred to the new operator. In such cases, we will notify you in advance.

4.4 With Your Consent

Outside of the cases mentioned above, we will not share your information with any third party without your explicit consent.

5 Data Security Measures

hajari has adopted industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmissions on our website and application are protected by SSL/TLS encryption.
• Secure Servers: Your information is stored in secure data centers where unauthorized access is not permitted.
• Access Controls: Only authorized staff can access your information, and only to the extent necessary.
• Regular Security Reviews: We regularly evaluate and update our security measures.
• Two-Factor Verification: We use an additional verification layer to enhance account security.

However, no data transmission over the internet is completely secure. We strive to ensure maximum protection, but the possibility of a security breach cannot be entirely ruled out.

6 Cookie Policy

The hajari website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or device.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functioning of the website, such as maintaining login sessions.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to understand website usage.

6.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. However, disabling cookies may limit some functionality of the website.

7 Data Retention Period

hajari retains your personal information according to the following policy:

• Active Accounts: All relevant information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for as long as necessary for legal, regulatory, or business reasons.
• Financial Transactions: Records of financial transactions may be retained for an extended period to meet legal obligations.

When there is no longer a lawful reason to retain information, we securely delete or anonymize it.

8 Your Rights

hajari recognizes the following rights related to your data privacy:

8.1 Right of Access

You may request a copy of the personal information we hold about you at any time.

8.2 Right of Rectification

If your information is incomplete or incorrect, you may request that it be corrected. Much of your information can be updated directly from your account settings.

8.3 Right of Erasure

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information due to legal or regulatory obligations.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes.

8.5 How to Exercise Your Rights

To exercise any of your rights, please contact us via our 24/7 live chat service or by email. We will do our best to respond to your request as promptly as possible.

9 Privacy of Minors

hajari's services are intended solely for persons aged 21 or above. We do not knowingly collect information from any minor. If it comes to our attention that a minor is using our services, we will immediately close that account and delete the associated information.

If you believe that a minor has shared information with us, please notify us immediately.

10 Third-Party Services and Links

The hajari website may use software from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). These third-party services are governed by their own privacy policies.

hajari is not responsible for the privacy policies of these third parties or their methods of data collection. We recommend that you also read the privacy policies of these providers.

11 Changes to This Policy

hajari reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will:

• Post a prominent notice on the website.
• Inform you of the changes via your registered email.
• Update the "Last Updated" date at the top of the policy.

Continued use of the service after any changes will be considered acceptance of the updated policy. You are advised to review this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us in the following ways:

We process all privacy-related requests on a priority basis. hajari is always committed to ensuring the highest level of protection for your personal information.